Frequently Asked Questions

  1. Q: I'm a current dealer with Round Hill. How can I request a login to access your online ordering system as well as price list?
    A: To request a login to our online ordering system just fill out the form on the Sign Up page and click Submit. Click here to go directly to the request page.
  2. Q: Can I get a Round Hill Furniture catalog?
    A: Unfortunately, we do not have catalogs or brochures that can be sent directly to consumers. Our catalogs are available for viewing at authorized Round Hill dealers.
  3. Q: How can I become a Round Hill Dealer?
    A: For more information on how to become a Round Hill Dealer, please contact us at 614-878-7045. A customer service representative will talk you to proceed with the application process.
  4. Q: Can I buy Furniture directly from Round Hill?
    A: Unfortunately, we do not sell directly to the general public. We sell to authorized Round Hill Dealer only. But we do have a outlet store, Round Hill Mattress and Furniture Outlet, which carries discontinued, overstocked, closeout, dent and scratched furniture and mattresses. The store location is:
    1616 Georgesville Rd.
    Columbus, OH 43228
    Business hours are 10-7 Mon-Sat. And our phone number is 614-878-2525
  5. Q: How can I get a refund, exchange or warranty information on my furniture?
    A: Each authorized Round Hill dealer is independently owned and operated. Each store sets their own policies regarding returns and exchanges. Please contact the store where you purchased your furniture.
  6. Q: How can I get prices list on your web site?
    A: The Roundhillfurniture web site is designed to show our furniture products. Prices list can only be viewed by authorized Round Hill dealers by their customer password.
  7. Q: Where can I find the dimensions of a piece of furniture?
    A: Dimensions can be seen on the right side of all our furniture images.


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